The leader had a participative style. The team were able people willing to speak up and contribute ideas. But they seemed to be stuck in a pattern of long discussions without reaching agreement on a […]
Coaching
Punched in the face for no reason … by an unknown passenger
I read this as I was going through injury report forms submitted by Birmingham UK bus drivers who had been assaulted at work. I thought “What bad luck! Such a dangerous job.” Then I came […]
Is your team future fit?
Their clients, stakeholders, internal suppliers and teams had changed. They all knew it. They all knew they hadn’t invested any time on it as a department leadership team. red10 ‘s Rachel Nuttall suggests an outside-in […]
A secret for team speed: The Heartbeat Model
As I’m writing this, I’m realising the Heartbeat Model is at the centre (or the heart 😊) of the Team Effectiveness approach we described as being like a Team SatNav, and I feel like I’m […]
People are not their behaviours
Whenever Ruth’s name came up in a meeting, people’s eyes would roll upwards. “Ruth’s difficult and scary. Why is she still in the team?” someone asked. Here red10 ‘s Hazel Howard suggests a healthier mindset […]
To test my understanding…
They were about to start shouting at each other. Lots of assumptions were being made. It was the perfect time to introduce them to the ‘Testing Understanding’ approach that is part of Professor Neil Rackham’s […]
Conflict skills: Never refuse a gift
The department video conference (VC) hadn’t gone well. They were well practised at VCs across their two sites but they’d forgotten to apply the team norms they’d worked so hard on. Apparently, they’d been forgetting […]
No failure – only feedback
Continuing our coaching series on mindset, red10 ‘s Piers Carter explains how liberating it is to really believe that there’s no failure, only feedback… Too old to learn the Unicycle? I was looking despondent sitting […]
Talk as much as you like…
As well as both working for red10 , Will Sudworth and I help run a youth hiking centre in the UK, where at the final level a young person receives their award from royalty. In […]
Who’s in charge of your mind?
Sounds like an easy question to answer, doesn’t it? Yet we bet you know people who want others to take the decisions for them. Or you might even know those who expect different results despite not changing […]