But you let me stay up last week

Children use consistency to cajole their parents.

Yet why is it so important to influencing?

Here red10s Sarah Barber explores why consistency matters to us, and how to use it at work.

Consistency and Fairness

According to Professor Robert Cialdini in his book “Influence: The Power of Persuasion”, consistency is one […]

2021-02-04T14:06:11+00:00February 1st, 2021|Categories: Influencing, Red Letter, Skills, Uncategorised|Tags: |0 Comments

Puncture repair or complete service?

How are you feeling?

What are the Pandemic’s effects on your health?

Are you free-wheeling or struggling on the uphill?

Whether this past year has left you feeling like you’ve had a blow-out, or just a slow puncture, here red10’s Lisa Smith describes how our Wellbeing Wheel may help get you free-wheeling again.

One thing […]

2021-02-04T14:06:50+00:00February 1st, 2021|Categories: Red Letter, Skills, Wellbeing|0 Comments

Managing Performance?

Need to set performance expectations with staff?

Have you told yourself how you think they are doing?

Want some good options to discuss performance gaps?

red10‘s Paul Gaskell shares some gems – and even a flowchart – of guidance he’d have found invaluable back when he was managing staff.


As a manager […]

2021-02-04T14:07:26+00:00January 6th, 2021|Categories: Coaching, People Management|0 Comments

Toilet paper, pasta and influence

In the 2020 pandemic, customers bulk-bought toilet paper, pasta and many other household basics.

Supermarket shelves emptied and rationing measures were put in place.

What was it about our psychology that influenced us to do this?

Here, red10‘s Gavin Simpson shares what psychologist Professor Cialdini calls the Rule of Scarcity.

Influencing using Scarcity

Let’s explore the […]

2021-01-06T13:56:09+00:00December 2nd, 2020|Categories: Influencing, Skills|0 Comments

Most listen for just 11 seconds

From our earliest years we are trained to give information and express our point of view.

But if you knew the average listening time was just 11 seconds, how might you change your communication behaviour?

red10s Kirsten Campbell has some suggestions.

Is communication out of balance?

Seeking information and giving information are like […]

2021-01-06T13:56:23+00:00December 2nd, 2020|Categories: Influencing, Skills|0 Comments

The catalytic impact of questions

Have you ever been amazed by the torrent of ideas unleashed by a well framed question?

It seems that the brain thinks and responds best in the presence of a question.

Here red10s Kirsten Campbell talks about types of questions and explains how Seeking Information can transform communication.

Asking questions – the […]

2021-01-06T13:56:43+00:00December 2nd, 2020|Categories: Influencing, Skills|0 Comments

Wellbeing Overview

  • Do you know someone with unhealthy lifestyle patterns?
  • Do they need a hand to pull themselves out of a wellbeing crisis?
  • Have you tried lots of different approaches and ended up back where you started – or worse

Here red10s Lisa Smith gives you an overview of the 8 spokes of

2020-11-10T11:27:16+00:00September 10th, 2020|Categories: Skills, Wellbeing|0 Comments

We Are Always On

  • Are you available 24/7 on your phone?
  • Can’t get through dinner without checking your phone?
  • Have you lost control of the time you spend looking at a screen?

Here, red10’s Lisa Smith describes a few of the problems with technology and offers some boundaries to help us manage the crucial aspect […]

2020-11-10T11:27:26+00:00September 10th, 2020|Categories: Skills, Wellbeing|0 Comments
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