Why do we listen to experts?
Why do we ‘test’ them, to see if they really are experts in their field?
What does it take to lead well with expertise?
Here, red10‘s Hazel Howard shares a true story and reflects on the psychology of leading and influencing using expertise.
Children use consistency to cajole their parents.
Yet why is it so important to influencing?
Here red10’s Sarah Barber explores why consistency matters to us, and how to use it at work.
According to Professor Robert Cialdini in his book “Influence: The Power of Persuasion”, consistency is one […]
How are you feeling?
What are the Pandemic’s effects on your health?
Are you free-wheeling or struggling on the uphill?
Whether this past year has left you feeling like you’ve had a blow-out, or just a slow puncture, here red10’s Lisa Smith describes how our Wellbeing Wheel may help get you free-wheeling again.
Need to set performance expectations with staff?
Have you told yourself how you think they are doing?
Want some good options to discuss performance gaps?
red10‘s Paul Gaskell shares some gems – and even a flowchart – of guidance he’d have found invaluable back when he was managing staff.
As a manager […]
In the 2020 pandemic, customers bulk-bought toilet paper, pasta and many other household basics.
Supermarket shelves emptied and rationing measures were put in place.
What was it about our psychology that influenced us to do this?
Here, red10‘s Gavin Simpson shares what psychologist Professor Cialdini calls the Rule of Scarcity.
Let’s explore the […]
From our earliest years we are trained to give information and express our point of view.
But if you knew the average listening time was just 11 seconds, how might you change your communication behaviour?
red10’s Kirsten Campbell has some suggestions.
Seeking information and giving information are like […]
Have you ever been amazed by the torrent of ideas unleashed by a well framed question?
It seems that the brain thinks and responds best in the presence of a question.
Here red10’s Kirsten Campbell talks about types of questions and explains how Seeking Information can transform communication.
Have you been in a meeting where arguments are being repeated with increasing vehemence?
Have you seen it escalate into personal attack or defence?
When people know that they have been heard. It can have the most remarkable calming effect
Sarah Barber talks about the impact that summarising can have and explains how to do it […]
Here red10’s Lisa Smith gives you an overview of the 8 spokes of
Here, red10’s Lisa Smith describes a few of the problems with technology and offers some boundaries to help us manage the crucial aspect […]