The Skills Masterclasses delivered by red10 are designed to address the ‘soft skills’ necessary as employees progress through their careers.
red10 Courses High Level Summary
How can we give feedback so well that it rarely turns to conflict? How can we handle conflict, so it turns out well?
Includes:
- Gallup’s research on the 5:1 ratio of positive:constructive feedback
- 3 feedback techniques to practise: quick, assertive and gold standard
- Thomas Kilmann’s Conflict Model
- A mediator’s 4 advanced conflict handling techniques
Did you know that with their 500k English words, recent research shows that US staff prefer to be more explicit than their French colleagues who have multiple meanings for their 70k French words?
- What other ways does culture alter how we work together?
- How can culturally diversity be a strength and increase effectiveness?
Have you measured your communication styles? Have you seen how Rackham’s measurement can change how others respond to you?
Ever hit a brick wall persuading when it makes sense in your head? Have you seen how Cialdini’s Universal Rules help powerfully articulate arguments?
Practise measurable research-based methods using your real situations.
Management Development
Explore and develop your own style of management, practice dealing with live management scenarios and learn the principles of people management.
People Management
Learn about the influencing behaviours for effective conversations with colleagues, clients and suppliers at work and how our personal styles can influence another.
Personal Impact
Learn tools and techniques to build confidence and self-awareness when dealing with clients, colleagues, stakeholders and suppliers.
Become the leadership communicator you want to be and find real physical ease when standing up in front of a group.
Explore the effects of nerves, anxiety or even over-confidence and see the tangible difference for presenting with impact.
Learn how to facilitate effective virtual meetings through our 3Bs Model:
- Basics: platform choice and set-up
- Behaviours: ground rules that prime good behaviours
- Bag of Tools: Annotation, Breakouts, Chat, Fist-5, Spins, Passes, Pops
‘Wellness’ or ‘wellbeing’ is a term used everywhere these days in education, the workplace and where we shop, eat and meet people. But what that actually means is rarely clear. With a greater understanding of what wellbeing means, and how to implement it into daily living, both at work and home, organisations could notice increased productivity and employees’ happiness.
Assess your overall wellbeing, improve specific aspects of wellbeing in incremental steps, with support, track successes and slips to establish new sustainable habits and learn a daily breathing practice and short meditation.
Our coaching will increase your understanding of wellbeing with access to articles, websites and reading lists and you’ll learn coaching techniques to overcome negative patterns and prevent them slipping back into bad habits