Imagine being in a collaboration – perhaps between departments in the same company, or perhaps between companies in an alliance.
Do you feel all the weight of your department’s culture behind you, pressing you to behave in ‘our’ way?
Perhaps you feel frustrated with the other team? Frustrated at ‘their’ way […]
Frustration was building for this team of experienced leaders. The backlog just kept growing; ideas weren’t turning into action. Here red10‘s Kirsten Campbell shares 3 practical techniques that are always useful, especially at times like this.
Normal scientific debate tests new results and theories through attack and defence. This is the healthy process of peer review. But a different approach is needed when results are confusing or the problem seems thorny.
Virtual Fatigue was setting in from back-to-back video conferences. The team were doing their best by speaking up and contributing ideas. Yet they seemed to be stuck in a pattern of long discussions without reaching agreement on a course of action.
Their clients, stakeholders, internal suppliers and teams had changed.
They all knew it.
They all knew they hadn’t invested any time on it as a department leadership team.
red10 ‘s Rachel Nuttall suggests an outside-in approach to shift mindset and stay “Future Fit”.
Becoming ‘Future Fit’ starts […]
Ailsa was convinced it was the right thing to do.
Yet she was extremely frustrated that she wasn’t convincing others.
In fact, she felt like she’d hit a brick wall.
This could be the perfect time to use Cialdini’s Universal Rules to extract the hidden persuasive arguments from Ailsa’s head.
Google the word ‘influence’, and once […]
As I’m writing this, I’m realising the Heartbeat Model is at the centre (or the heart ?) of the Team Effectiveness approach we described as being like a Team SatNav, and I feel like I’m giving away a secret.
Because leadership teams that implement the […]
Whenever Ruth’s name came up in a meeting, people’s eyes would roll upwards.
“Ruth’s difficult and scary. Why is she still in the team?” someone asked.
Here red10 ‘s Hazel Howard suggests a healthier mindset that makes change more likely and possible – for us and/or others.
How Often Do You Hear People Using Labels?
We tend […]
They were about to start shouting at each other.
Lots of assumptions were being made.
It was the perfect time to introduce them to the ‘Testing Understanding’ approach that is part of Professor Neil Rackham’s work on Communicating Behaviours.
They told me, afterwards, that it was literally life-changing, as it opened a whole new world up […]
The department video conference (VC) hadn’t gone well. They were well practised at VCs across their two sites but they’d forgotten to apply the team norms they’d worked so hard on.
Apparently, they’d been forgetting them for a while.
Proposing a solution to her boss George, so that the next one would be better; she didn’t expect […]